In case you don't like the product received, you can can return it at your own cost (which is not refundable) within 7 days to CouponMonkey address. First you should send an email to email@example.com informing about the return. Upon receiving the product in good condition, refund will be credited to your account within 15 days. Kindly note that refund will be made after deducting shipping charges.
We do pack all product in good condition. In case you receive a damaged product, you must notify us at firstname.lastname@example.org with a damaged product photo within 24 hours upon receiving. After verifying the case we will ship another piece of same item to you within 7 days if there is stock available. In case the product is out of stock, a full refund will made to the buyers in India only.
In case of international order we can only refund the product price. No shipping charges will be refunded for International orders.
We normally deliver items in India within 9 days. In case there is delay in delivery we need 6 more days for India. If you don't receive the order in India within 15 days, you can ask for a refund.
Once international order dispatched from our warehouse, we can not offer much help to international customers if there is delay in delivery which normally occurs due to custom regulations of each country.
If you wish to cancel your order before dispatch, kindly give us call or drop us an email at email@example.com mentioning your order id. You can also cancel the order from your account order history panel. Just click on view details on the order you want to cancel, there you will find a cancel tab. Kindly note that once order confirmed by us, there will not be any cancel tab visible in your account. No cancellation request will be accepted once the product has been dispatched from our warehouse.